Resolving clean-up failures
WhenIf the Sandboxcleanup Studioprocess solutionfails detectsto completely clean an issueaccount withat onethe end of itsa sandboxlease, accounts,Sandbox Studiowill move the account is moved tointo a Quarantine
statestate, and an email is sent to the solutionAdministrators administratorsnotifying indicatingthem that action be taken to resolveof the account’s quarantine status.issue.
More information can be found in the support site on how to resolve this:
https://support.sandboxstudiosoftware.com/en/member/article/edit/1617