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Troubleshooting & Support

If you need support, there is a full knowledge base and ticketing site here:

https://support.sandboxstudiosoftware.com/

Below are some common problems identified during installation.

Investigating accounts in Quarantine state

When the Sandbox Studio solution detects an issue with one of its sandbox accounts, the account i...

Resolving clean-up failures

If the cleanup process fails to completely clean an account at the end of a lease, Sandbox Studio...
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